Account Service Manager Sr Job at Elevance Health (Atlanta)

Sr. Account Manager, Commercial Card

Sr. Account Manager, Commercial Card. The Account Manager (AM) is accountable fo...

Location

United States , New York, New York; Tampa, Florida; Boston, Massachusetts; Shelton, Connecticut; Johnston, Rhode Island

Salary:

140000.00 - 165000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

10+ years' experience in commercial card, commercial banking, payments, or account management
Strong understanding of Commercial Card programs and economics
Strong communication and analytical skills

Job Responsibility

Develop and drive growth strategy for portfolio of commercial card customers
Drive incremental revenue through cross-sell, usage (use-case) expansion, and optimization campaigns
Serve as primary card relationship owner and SME
Maintain deep understanding of client goals, spend behavior, pain points, and growth blockers
Own overall client card satisfaction
Act as escalation point beyond Client Payment Services (CPS)
Drive QBRs and executive level discussions
Monitor spend trends, attrition risk, and credit constraints
Intervene early with optimization or retention strategies

What we offer

Annual discretionary bonus
Medical, dental and vision coverage
Retirement benefits
Maternity/paternity leave
Flexible work arrangements
Education reimbursement
Wellness programs

Fulltime

Sr. Account Manager

The Sr. Account Manager is responsible for being a Subject Matter Expert for the...

Location

United States

Salary:

88700.00 - 126940.00 USD / Year

Cencora

Expiration Date

Until further notice

Requirements

Requires broad training in fields such as business administration, project/program management, healthcare management, accounting, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor’s degree or related experience
5+ years of directly related and progressively responsible experience
Previous experience working with Health Systems
Strong verbal and written communication, strategic planning, and project management skills
Ability to communicate effectively both orally and in writing
Analytical and process-oriented mindset
Comfortable working across multiple departments in a deadline-driven environment
Active team player, self-starter, and multitasker who can quickly adjust priorities
Strong customer service skills
Demonstrated consultative skills and ability to effectively facilitate groups to consensus

Job Responsibility

Responsible for being a Subject Matter Expert for the Account Management team while continuing to develop, maintain long lasting and profitable relationships with large strategic health system customers
Act as the primary point of contact for the assigned customers
Responsible with understanding the customers’ needs, strategic initiatives, focus on issue resolution and delivering a positive experience for customers
Responsible for partnering with the Health Systems and Specialty Services sales team and shared stakeholders to ensure issue resolution and service is achieved at the customer level
Lead team initiatives and look for opportunities for process improvements and efficiencies for other team members
Focus on current customer value realization, retention, satisfaction, operational / solution adoption, and utilization to achieve operational excellence within the managed customer
Develop and sustain long-term customer relationships while engaging customers at all levels, include senior levels of the customers organization to drive optimal customer experience
Develops and maintains a strong base of working knowledge of the Hospital System customers and markets
Operationalizes customer servicing requirements including serving as a point of escalation
Works with Sales and Account Management team on to proactively develop and implement an annual skill development plan

What we offer

Medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions

Fulltime

Sr. Manager, Account Management

Responsible for managing a teams of sales account managers across our Publisher ...

Location

United States , New York

Salary:

135510.99 - 203266.49 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

Bachelor's Degree
7-10 Years Relevant Work Experience
Skills: Account Management
Digital Advertising
Results-Oriented
People Management
Customer Satisfaction
Business Results

Job Responsibility

Manages, trains, and develops a sales team, including developing career growth plans and performance goals
Responsible for hitting revenue targets for book-of-business
Develops presentations and other collateral materials that will position the Company as a team strategically internally
Provides account management representation in cross-functional workstreams, GTMs, pilots,etc
Coordinate product comms distribution, track client adoption or new products and features, and manage release comms
Attends meetings and presentations with key clients, proactively communicate with existing and potential clients about our products value prop
Develops relationships with executive stakeholders at key accounts within book of business
Develops internal processes to streamline internal and external activities
Participates in planning with finance, operations, and strategy teams for book of business
Provides insight into customer challenges, needs, and opportunities to cross-functional stakeholders including product, marketing, engineering, customer success, and sales leadership

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

Sr. Account Manager, Programmatic/DSP

There's likely a reason you've taken the time out of your busy day to review thi...

Location

United States

Salary:

92000.00 - 93000.00 USD / Year

PulsePoint

Expiration Date

Until further notice

Requirements

Post-Sales Programmatic Expertise – Strong background in post-sales and programmatic operations
technical troubleshooting experience is essential
Cross-Functional & Technical Skillset – Experience working across teams to troubleshoot issues, including some direct exposure and responsibilities relative or adjacent to ad operations (e.g., tagging issues, optimization) in required
Project Management & Problem-Solving – Ability to manage projects internally and externally, ensuring clear communication and follow-through
Work Ethic & Adaptability – Independent learner, resourceful, highly detail-oriented, and able to navigate complex client asks strategically
4+ years in Account Management
Prior roles: Sales Planner, Sales Buyer, Account Manager, Client Service Manager at a digital vendor, or adjacent
Exposure to post-sales media operations and hands-on execution is critical
Experience with reporting tools such as Tableau or Looker
Experience with Microsoft Office (Excel, PowerPoint, etc.) and DoubleVerify

Job Responsibility

Develop, grow, and maintain relationships with clients through exceptional client service
Serve as point person for all post-sale client requests and communication with client, including kick off calls, asset gathering, KPI discussions, creative changes, performance reports, client meetings, campaign recommendations, troubleshooting
Partner with Campaign Management and Platform Solution teams to develop and provide regular actionable insights to our clients on both live and post campaign results detailing performance, campaign optimizations, and new opportunities
Partner with internal Client Strategy to effectively communicate digital strategies and rationale for tactical approaches for each campaign directly with our clients
Provide accurate campaign screengrabs and detailed reporting in line with campaign objectives and KPIs in a timely manner
Partner with Data Analytics to ensure successful delivery of in depth reporting to clients and troubleshoot where necessary
Lead client calls and virtual/in-person business reviews covering campaign performance, insights and recommendations
Coordinate extensive monthly billing with clients and internal teams
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

What we offer

Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
401(k) Match
Generous paid vacation and sick time
Paid parental leave & adoption assistance
Annual tuition assistance
Better Yourself Wellness program
Group volunteer opportunities and fun events
A referral bonus program
Target annual bonus (based on company and individual performance)
Quarterly incentive plan tied to the revenue growth of the account(s) managed

Fulltime

Sr Technical Account Manager

We are looking for Technical Account Manager to join our team. The Technical Acc...

Location

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

At least 3-5 years of enterprise level experience delivering moderate to complex Revenue and Finance solutions
At least 3 to 5 years of experience in customer-facing solution delivery within a professional services organization, as a Technical Account Manager or Solution Architect and/or Senior Business Consultant with a leading technology consulting company
3-5 years of enterprise level expertise with ERP, Order to Cash, Billing, and/or CRM solutions a plus
Bachelor’s of Science in Computer Science or in Business preferred
Code experience such as SQL, PLSQL or another programming language
Object oriented framework experience
Ability to review API documentation and assist customers in determining how best to use APIs and troubleshoot API integrations
Ability to review Zuora workflows and assist customers in troubleshooting these workflows
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation

Job Responsibility

Conduct requirements gathering, gap analysis, testing and support sessions with customers
Work directly with Zuora Product Engineers on customer use cases and feedback
Create, review and understand data/object models documentation
Create, review and understand process flows and architecture diagrams
Help maintain the overall customer health and be focused on the technical health of the customer
Establish and maintain system configuration, architectures and an overall runbook for each of your customers
Provide your customers with expertise on their Zuora product configuration, our Zuora APIs and integration best practices
Document requirements and user stories and reviews the list of requirements/user stories with the customer for sign-off
Design and document sound functional and technical solutions, including process flows, technical customizations, and integrations
Provide guidance and updated best practices to customers using quarterly roadmaps and new features

What we offer

Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays, “wellness” days and company wide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing

Fulltime

Sr. Technical Account Manager

As a Sr. Technical Account Manager (TAM), you’ll be responsible for planning and...

Location

India

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer
Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution
Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence
Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams
Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform
Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction
Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives
Measure customers’ achievement of these key performance indicators and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, etc)
Offer insights regarding the availability of new features in Wiz

Fulltime

Sr. Technical Account Manager (Northeast)

Come join the company that is reinventing cloud security and empowering business...

Location

United States

Salary:

163200.00 - 181600.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

8-12+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect
B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience
Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI)
Ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional)
Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases
Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges
Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications

Job Responsibility

Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers' Wiz journey
Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets
Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
Continuously stay abreast and enabled on new Wiz features and functionality
Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
Use your expert knowledge of the Wiz platform and features to accelerate your customers' success and attainment of value

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Sr. Cloud Account Manager - Core Routing and Data Center Networking (Amazon)

The Sr. Cloud Account Manager, Core Routing & Data Center Networking is responsi...

Location

Canada , All

Salary:

227500.00 - 455500.00 CAD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

10+ years of sales experience, preferably in core routing, IP/MPLS networking, data center infrastructure, hyperscale cloud, or service-provider environments
Strong technical credibility in: Core & Edge Routing, IP Networking & MPLS, Large‑scale cloud and service‑provider architectures
Proven experience selling routing‑centric infrastructure solutions in hyperscale cloud, service provider, or very large enterprise environments
Demonstrated track record of revenue growth in complex, high‑scale infrastructure accounts
Strong understanding of hyperscale cloud business models, networking trends, and operational drivers
Proven ability to develop deep, senior‑level relationships with network engineering, infrastructure, and executive stakeholders
Experience selling a combination of hardware, software, and services
Excellent written and verbal communication skills
Self‑starter with the ability to operate effectively in environments where customer information may be limited and technical depth is expected

Job Responsibility

Develop and execute an annual sales business plan aligned to near‑ and long‑term growth opportunities within Amazon, including core routing refreshes, IP/MPLS backbone modernization, data center interconnect (DCI), and high‑availability infrastructure upgrades
Build and maintain senior‑level relationships across Amazon network engineering, infrastructure, operations, procurement, and business leadership teams
Own and coordinate all HPE Networking core routing and data‑center networking activity for Amazon
Achieve or exceed assigned annual revenue objectives
Understand Amazon’s technical and business requirements and position core routing, edge routing, IP/MPLS, and data‑center networking solutions to support highly scalable, hyperscale architectures
Act as a trusted advisor on IP routing strategy, including performance, resiliency, scale, and operational efficiency in large‑scale cloud and service‑provider networks
Partner effectively with internal teams and ecosystem partners to improve win rates and drive complex deal execution
Build, manage, and regularly review account plans to ensure predictable and sustainable growth
Generate new opportunities and collaborate with routing, data‑center, and services specialists to advance complex, multi‑stakeholder sales cycles
Maintain accurate pipeline and forecast management, entering and updating opportunities weekly in CRM tools

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

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Account Service Manager Sr

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