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Elevance Health Logo Elevance Health · Customer Service

Account Service Coordinator

United States of America, Walnut Creek Employment contract 66528.00 - 99792.00 USD / Year · Job Posted May 27, 2026
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Job Description

The Account Service Coordinator is responsible for providing advanced customer service representation for accounts.

Job Responsibility

  • Interprets and supports plan benefit design
  • Resolves complex claims, benefit, and enrollment issues
  • Makes routine account visits
  • Coordinates open enrollment meetings, renewal process and training sessions
  • and on-site facility visits

Requirements

  • Requires a BA/BS and a minimum of 3 years of experience managing business operations and/or customer relationship
  • or any combination of education and experience which would provide an equivalent background
  • Sales license may be required or the ability to obtain within 60 days of hire

Nice to have

Client facing experience strongly preferred

What we offer

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase and 401k contribution
  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs
  • Medical, dental, vision
  • Short and long term disability benefits
  • 401(k) + match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
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