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We are looking for an experienced, detail-oriented individual to join our Account Sales team in West Palm Beach, Florida. This role is vital in maintaining strong relationships with clients, managing financial transactions, and providing exceptional customer service. The ideal candidate will have a proven track record in accounts receivable, billing, and program management, coupled with excellent communication and organizational skills.
Job Responsibility:
Manage accounts receivable processes, including timely invoicing and payment collection
Oversee commercial collections to ensure outstanding balances are resolved efficiently
Handle cash application tasks, ensuring accurate allocation of payments to customer accounts
Coordinate billing functions to maintain accuracy and compliance with company standards
Develop and execute programs to enhance customer experiences and satisfaction
Collaborate with internal teams to address client inquiries and resolve issues promptly
Analyze account data and prepare reports to support financial decision-making
Maintain strong relationships with clients, fostering trust and long-term partnerships
Identify opportunities to improve operational processes and customer engagement
Support special projects and initiatives as needed to drive departmental goals
Requirements:
Minimum of 3 years of experience in account sales or a related field
Proficiency in managing accounts receivable, collections, and cash applications
Strong knowledge of billing functions and financial transactions
Demonstrated expertise in program management and customer experience strategies
Excellent interpersonal and communication skills to build client relationships
Detail-oriented with strong organizational and analytical capabilities
Ability to work collaboratively within a team and independently
Proficiency in relevant software tools and systems for financial management
What we offer:
medical, vision, dental, and life and disability insurance