Account Sales Organization Team Leader Job at Marriott Bonvoy (Cape Town)

Account Sales Organization Team Leader

Marriott Bonvoy

Location:
South Africa , Cape Town

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As the Functional Specialist and Organizational supervisor, the role of the Account Sales Organization Team Leader, South Africa is to maintain effective financial performance by ensuring that profitable sales are generated and operational controls are in place within a sales engine of the Global & Account Sales Organization. In the role of Functional Specialist, the position provides leadership and management oversight to sales professionals whose activities are specifically focused on area(s) such as a business segment, unique revenue stream, customized client support or specific geographic area. Considered a specialist in a given functional area, this position provides direction and support to the sales team(s) in the implementation of sales strategies to achieve assigned revenue targets. As the Organizational Leader, the position assists GSO & ASO Leadership in ensuring sales efforts and resources are aligned with the overall GSO Mission and Vision, and that the department business plan is being executed effectively.

Job Responsibility:

Maintain effective financial performance by ensuring that profitable sales are generated and operational controls are in place
Provide leadership and management oversight to sales professionals
Provide direction and support to the sales team(s) in the implementation of sales strategies to achieve assigned revenue targets
Assist GSO & ASO Leadership in ensuring sales efforts and resources are aligned with the overall GSO Mission and Vision
Ensure the department business plan is being executed effectively
Create a team environment that encourages accountability, high standards, and innovation
Develop specific goals and plans to prioritize, organize, and accomplish work
Make sure others understand performance expectations
Lead specific team while assisting with meeting or exceeding department goals
Provide direction and assistance to other organizational units’ policies and procedures, and efficient control and utilization of resources
Contribute as needed key insights to the Area team for owner meetings
Act as expert regarding account strategy and direction
Review sales and marketing results and openly communicate sales challenges and successes
Proactively address potential areas of concern and propose solutions to owners
Support the GSO/ASO vision and mission by providing business support and operational excellence to teams of GSO Sales Professionals
Direct and leverage Marriott resources to support the achievement of revenue targets and financial performance
Lead and direct one or several specific sales teams in the processes of strategic account management and team-based sales
Proactively support relationship with key owner stakeholders in market alongside RVP, SDC & OPR
Advise and set business development strategy for his/ her defined customers globally
Oversight of departmental budget for the account sales team in South Africa
Manage a staff of 3 or more associates and/or contract employees
Develop strategies and execute activities to drive financial and operational results
Coordinate and implement work and projects as assigned
Generate and provide accurate and timely results in the form of reports, presentations, etc
Analyze information and evaluate results to choose the best solution and solve problems
Set and track goal progress for self and others
Monitor the work of others to ensure it is completed on time and meets expectations
Act as customer advocate by understanding GSO & ASO customer’s requirements, expectations and needs
remove barriers to business solution development
Develop relationships with outside vendors and strategic partners in an effort to expand exposure of Marriott brands to internal and external customers
Pursue opportunities to capitalize on strengths and market conditions, and to counter competitive threats
Stay abreast of developments in the areas of Strategic Account Management and Team-Based Sales in order to provide relevant direction
Determine ROI on sales opportunities
Assist GSO Leadership in developing overall business strategies for the department
review and manage controllable expenses as appropriate
Direct regular reporting activities associated with account tracking, spending data, department revenue, profitability analysis, etc
Ensure effective measurements of process and outcomes of business and account plans
Oversee the use and maintenance of internal systems
Be positioned as the Subject Matter Expert in matters related to the specific area of expertise
Prepare for and facilitate productive meetings
Support operating budgets and sales targets to support the ASO business plan
Work with Revenue Management and other Functional Areas to assist in the development of business segment, revenue stream and/or geographical area sales strategies
Create a team environment that encourages accountability, high standards, and innovation
Ensure that goals are being translated to the team as they relate to tracking and productivity
Create and nurture an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
Understand employee and develop plans to address need areas and expand on the strengths
Provide the team with the capabilities needed to meet or exceed expectations
Lead by example demonstrating self-confidence, energy and enthusiasm
Act proactively when dealing with employee concerns
Extend professionalism and courtesy to employees at all times
Communicate/update all goals and results with employees
Meet semiannually with staff on a one-to-one basis
Establish and maintain open, collaborative relationships with employees
Solicit employee feedback
Interview job candidates and assist in making hiring decisions
Receive hiring recommendations from team supervisors
Ensure orientations for new team members are thorough and completed in a timely fashion
Observe behaviors of employees and provide feedback to individuals
Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner
Manage group or interpersonal conflict
Inform and/or update executives, peers, and subordinates on relevant information in a timely manner
Manage time effectively and conduct activities in an organized manner
Present ideas, expectations and information in a concise, organized manner
Use problem solving methodology for decision making and follow up
Perform other reasonable duties as assigned by manager

Requirements:

Validated experience– recognized as an expert in specific business segment(s), functional area(s), and/or geographical area(s)
Excellent professional relationships with the main influencers within their area of expertise
Minimum 5 years sales leadership experience in above or on-property roles
Proven corporate/multi-segment account management experience
Proven team leadership experience
English language written and spoken generally required
Command of language and culture of geographic area of specialization generally required
6+ years’ experience in the hospitality industry, demonstrating progressive career growth and a pattern of exceptional performance
4-year degree from an accredited university in Business Administration, Hospitality Management, or related major, or 8+ years of relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance
Experience managing and defining transformational strategies for business units
Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity

Additional Information:

Job Posted:
March 13, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Marriott Bonvoy - All Job Offers

Job Link Share:

Account Sales Organization Team Leader

Marriott Bonvoy

Location:
South Africa , Cape Town

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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Account Sales Organization Team Leader

Marriott Bonvoy

Location:South Africa , Cape Town

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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