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Marriott Bonvoy Logo Marriott Bonvoy · Sales

Account Sales Manager

Nigeria, Lagos · Job Posted July 03, 2026
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Job Responsibility

  • Responsible for proactively soliciting and managing group/catering-related opportunities
  • Actively up-sells each business opportunity to maximize revenue opportunity
  • Achieves personal and team related revenue goals
  • Ensures business is turned over properly and in a timely fashion for proper service delivery
  • Responsible for driving customer loyalty by delivering service excellence throughout each customer experience
  • Identifies new group/catering business to achieve personal and property revenue goals
  • Closes the best opportunities for the property based on market conditions and property needs
  • Monitors same day selling procedures to maximize room revenue and control property occupancy
  • Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts
  • Executes and supports the operational aspects of business booked
  • Executes exemplary customer service to drive customer satisfaction and loyalty
  • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations
  • Interacts with guests to obtain feedback on product quality and service levels
  • Attends pre- and post-convention meetings to understand group needs
  • Builds and strengthens relationships with existing and new customers to enable future bookings
  • Conducts site inspections
  • Creates contracts as required

Requirements

  • High school diploma or GED
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • no work experience required
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