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The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.
Job Responsibility:
Increases revenue and profitability through generation of new business and further development of existing accounts
Generates new leads by networking, cold calling, researching various directories and internet sites
Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction
Understands complex requirements from customers for preparation of customized quoting
Delivers effective sales presentations and ensures technical requirements are met
Assists with on-site troubleshooting of customers' concerns
Works with and coordinates vendor resources to build relationships and support sales