Account Representative

Armada Ltd

Location:
United States, McLean

Category:
Customer Service

Contract Type:
Not provided

Salary:

15.00 USD / Hour

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Job Description:

The ideal candidate will be able to support the Global Guardian Account Management Team in appropriately identifying and actioning the needs of both new and current customers to ensure the highest quality end-user experience. This will be done by developing a working level of knowledge on product offerings and internal data tools, communicating with clients to mitigate issues and conduct routine updates, and performing critical internal data entry tasks.

Job Responsibility:

Support Account Management team in execution of daily tasks to ensure the highest quality customer experience
Maintain relationships with customers to better achieve their needs, troubleshoot concerns, and help perform annual account updates
Meet regularly with Account Management team to advance strategic initiatives
Data entry and accuracy verification within Microsoft Office platforms, Customer Relationship Management (CRM) system, and other internal systems
Manage upkeep on reporting data for customers' accounts
Update slide decks for customer meetings

Requirements:

Recent college graduates or rising college seniors in pursuit of a Bachelor’s or Master’s degree (Preferred Areas of Study: Business, Criminology, National Security, International Affairs, Foreign Languages, etc.)
Articulate and well accustomed to a client-facing role
Highly motivated and organized, ability to meet deadlines in a timely manner
Superb communication skills and attention to detail
Work well both independently and in a team setting
Proficient in Microsoft Office
Accountable, personable, and hyperresponsive
Has an entrepreneurial mindset excited by implementing creative problem-solving

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Account Representative - Intern