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This is where your insights inspire change. As an Account Receivable Specialist at Baxter, you have the opportunity to work with our internal team as well as collaboratively with the teams we support. As a valued member of our finance organization, your insights and technical expertise will support our operations and contribute to our goals. You are able to adapt quickly, and thrive in nearly any situation due to your friendly, open approach to work. Your colleagues and business unit leaders will support you as you grow your professional skills at Baxter.
Job Responsibility:
Perform collections activities on all outstanding claims for assigned payers
Demonstrate a basic understanding of compliance policies for Baxter, including commercial and government payers
Understand and consistently contribute to team goals, as well as how they support greater organizational goals
Enter and work all denials received from assigned payers within specified timeframe
Create, submit, and follow through on appeals for assigned payers
Research and reconcile credit balances on accounts
Process corrected claims and/or rebills to assigned payers as needed
Process adjustments following the established policy and procedures
Document and follow up on explanations of benefits (EOBs)
Identify and articulate trending payer issues and notify appropriate leaders in a timely manner
Provide quality customer service, with the ability to speak knowledgably to payers, patients, and other collaborators
Ability to verify benefits and understand coverage criteria
Demonstrate a basic understanding of the business model
Understand and follow department policies, procedures, work instructions, job aids, and standard work requirements
Maintain regular, positive communication with colleagues, business partners, and customers
Provide workload coverage, if needed
Support team decisions
Other duties as assigned
Requirements:
High school diploma or equivalent experience required
AA or BA/BS degree preferred
1+ years of medical collections and/or billing
What we offer:
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
educational assistance programs
paid holidays
paid time off ranging from 20 to 35 days based on length of service