Account Receivable Specialist

• Perform collections activities on all outstanding claims for assigned payers
• Demonstrate a basic understanding of compliance policies for Baxter, including commercial and government payers
• Understand and consistently contribute to team goals, as well as how they support greater organizational goals
• Enter and work all denials received from assigned payers within specified timeframe
• Create, submit, and follow through on appeals for assigned payers
• Research and reconcile credit balances on accounts
• Process corrected claims and/or rebills to assigned payers as needed
• Process adjustments following the established policy and procedures
• Document and follow up on explanations of benefits (EOBs)
• Identify and articulate trending payer issues and notify appropriate leaders in a timely manner
• Provide quality customer service, with the ability to speak knowledgably to payers, patients, and other stakeholders
• Ability to verify benefits and understand coverage criteria
• Demonstrate a basic understanding of the business model
• Understand and follow department policies, procedures, work instructions, job aids, and standard work requirements
• Maintain regular, positive communication with colleagues, business partners, and stakeholders

• High school diploma or equivalent required
• Experience with medical collections and/or billing required
• Strong written, verbal, and interpersonal communications
• Strong attention to detail
• Ability to work independently, multi-task, and organize/prioritize workload
• Strong critical thinking and problem-solving skills
• Ability to develop and maintain positive working relationships
• Proficiency with Microsoft Office Software required

Billing database software experience preferred

• Support for Parents
• Continuing Education/ Professional Development
• Employee Heath & Well-Being Benefits
• Paid Time Off
• 2 Days a Year to Volunteer
• Medical and dental coverage that start on day one
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• Employee Stock Purchase Plan (ESPP)
• 401(k) Retirement Savings Plan (RSP)
• Flexible Spending Accounts
• Educational assistance programs
• Paid holidays
• Paid time off ranging from 20 to 35 days based on length of service
• Family and medical leaves of absence
• Paid parental leave
• Commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• Childcare benefits