Account Protection Specialist

Our Fraud Servicing team is dedicated to protecting Bluevine and our customers by identifying and mitigating potential fraud. As a subject matter expert across all Bluevine products, you will handle the day-to-day intake and investigation of high-risk transactions, resolve complex issues, and relentlessly pursue ways to both prevent fraud and enhance the customer experience. In this role, you’ll partner with leadership, peers, and cross-functional stakeholders to quickly and effectively address potential fraud concerns and high risk transactions. You will be expected to take swift action, escalate issues when needed, and identify emerging trends—proactively recommending improvements that minimize risk exposure. You’ll also have the opportunity to analyze transaction patterns and collaborate across teams to implement solutions that strengthen fraud prevention while creating a safer, smoother experience for our customers.