Account Partner, Eats SMB Job at Uber (Miami)

New

Account Partner (Bilingual), Eats SMB

Uber Eats is looking for sharp, highly motivated individuals to join our Small-t...

Location

Canada , Toronto

Salary:

73571.00 - 77143.00 CAD / Year ▼

Uber

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a B2B, client facing role (Sales, Customer Success, Account Management, or upper management retail/food industry)
Must be fluent in Mandarin/Cantonese (both speaking and writing)

Job Responsibility

Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Identifying new sales opportunities through product adoption and location expansion
Identify opportunities and recognize additional revenue potential
Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

What we offer

eligible for various benefits
details at https://www.uber.com/careers/benefits

Fulltime

Account Manager (SMB), Uber Eats

Uber Eats is looking for sharp, highly motivated individuals to join our Small-t...

Location

Austria , Vienna

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Fluency in German and English
2+ years of professional experience in Account Management, Business Development, Sales, Partnership Management, Marketing or similar
A Bachelor's Degree or equivalent experience
Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization
Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment

Job Responsibility

Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
Drive business growth within your portfolio by increasing product adoption, expanding to new locations, and uncovering new revenue opportunities
Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Fulltime

Account Manager I, Eats SMB (Sales Plan)

The SMB team comprises our highest value local restaurant base. We know that hav...

Location

Australia , Sydney; Melbourne

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

2-6 years quota carrying experience
Account Management experience managing a high volume of accounts
Thriving in a fast & autonomous environment
Salesforce experience is highly advantageous

Job Responsibility

Lead post-deal partner management for a book of ANZ's highest value and potential SMB segment restaurant partners
Own partner relationships to yield tangible metrics outcomes
Achieve revenue growth targets for your restaurant partners and Uber, and ensure high retention by driving mutual business value
Articulate the Uber Eats value proposition and help restaurant partners leverage the full suite of Uber products and services to grow their business
Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners

Head of SMB Account Management

Restaurant Partners are the backbone of Uber Eats, allowing us to create outstan...

Location

Germany , Berlin

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Fluency in German is required and based in Berlin
An extensive track record of managing, coaching, and developing high-performing account management teams of 20+ members, including the management of other leaders
Substantial experience in a fast-paced B2B environment, ideally with a focus on SMB and a significant digital component
Strong project management skills with a demonstrated ability to design and implement scalable processes that drive efficiency and growth
Advanced analytical skills with the ability to translate complex data into actionable insights and strategic recommendations
A true ownership mentality, with a passion for building from the ground up and a relentless drive to achieve shared goals
World-class interpersonal skills, with a natural ability to build rapport, foster collaboration, and influence stakeholders at all levels.

Job Responsibility

Lead the complete team of restaurant SMB Account Managers for Uber Eats Germany, focusing on hiring, developing, and retaining a strong and motivated pool of talent
Work closely with our Restaurant Partners, building lasting relationships and ensuring their satisfaction and success working with Uber Eats
Be instrumental in boosting restaurant revenue and value on the Uber Eats platform. This involves strategically leveraging tools like marketing and product adoption while ensuring a strong end-customer experience
Expertly manage stakeholder relationships, working cross-functionally with Sales, Operations, and Marketing to enhance the restaurant partner experience and achieve growth targets.

Sales Account Executive, SMB, Uber Eats

Uber Eats is looking for a high-energy, resilient, and strategic SMB Account Exe...

Location

South Africa , Johannesburg

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

1–3 years of professional experience in sales, account management, or business development
Bachelor’s degree or equivalent practical experience
Deep understanding of the South African retail/restaurant landscape (Johannesburg, Cape Town, or Durban specifically)
Fluent in English with exceptional verbal and written communication skills
Proficiency in CRM tools (e.g., Salesforce) and the Google Workspace suite

Job Responsibility

Own the entire sales process from initial outreach and lead generation to contract signing and hand-off
Identify high-potential restaurant partners that will add value to the Uber Eats marketplace
Effectively communicate how Uber Eats can drive incremental revenue and brand awareness for small businesses
Navigate complex conversations around commission rates, marketing spend, and operational requirements
Stay ahead of local trends and competitor activity to maintain a competitive edge
Work closely with the Onboarding and Account Management teams to ensure a seamless transition for new partners

Account Manager, SMB Uber Eats

The Account Manager position is a fantastic opportunity to showcase your relatio...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 3 years of experience in sales, account management, or similar functions
Desire to build a career in the commercial side of the business, working with top local accounts and crafting a business together
Outstanding listening, communication and organizational skills
You’re self-motivated and highly organized as you’ll manage a big portfolio of merchants
Proficiency with tools like Excel, Google Sheets and Salesforce
Fluency in English

Job Responsibility

Manage and Grow Restaurant Partnerships: Oversee a large portfolio of Uber Eats restaurant partners, helping them thrive on the platform by acting as a trusted consultant and developing joint business plans tailored to their needs
Foster Strong Relationships: Build meaningful connections with merchant partners through email, phone, in-person meetings, and consistent communication, focusing on trust and long-term collaboration
Upsell and Market: Introduce and sell marketing products, such as ads and promotions, to help partners achieve their growth goals and maximize their success on the platform
Drive Data-Informed Decisions: Perform quantitative, qualitative, and financial analyses to deeply understand the restaurant industry, bringing actionable insights to the table and fostering data-driven decisions
Optimize Merchant Success: Standardize best practices and refine processes to enhance merchant performance and satisfaction within your territory. Also, drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
Monitor and Report Performance: Set, track, and analyze KPIs and OKRs to evaluate partner success, identify challenges, and uncover new opportunities for growth
Lead Partnership Evolution: Guide partnerships through every phase—from initial relationship building and business intelligence to contract renegotiations, expansions, and new feature rollouts

Senior Account Executive

Uber Eats is looking for a dynamic and results-driven Account Executive to join ...

Location

United States , San Francisco; Seattle

Salary:

129167.00 - 143333.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Own and manage a pipeline of strategic, mid-market restaurant groups to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day), emails, and in-person meetings.
Integrate feedback from multiple cross-functional stakeholders to drive adoption of Uber Eats across our highest profile merchant partners in the SMB business.
Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber
Manage contract negotiation to establish the foundation of a strong working relationship with our most sophisticated restaurant partners, ensuring sustainable economic enablement for both parties
Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner
Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings
Excited to learn and have no fear of picking up the phone - this is a great role to grow or build your career in sales
Bachelor's Degree or equivalent
Proven achievement in performance-based role
Effective communication with colleagues and clients

Job Responsibility

Own and manage a pipeline of strategic, mid-market restaurant groups to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day), emails, and in-person meetings.
Integrate feedback from multiple cross-functional stakeholders to drive adoption of Uber Eats across our highest profile merchant partners in the SMB business.
Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber
Manage contract negotiation to establish the foundation of a strong working relationship with our most sophisticated restaurant partners, ensuring sustainable economic enablement for both parties
Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner
Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award, sales bonuses & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

New

Commercial Account Manager, Uber Eats

Uber Eats is seeking a dedicated and results-driven Account Manager to help chan...

Location

United Kingdom , Portsmouth

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

4+ years in client-facing or partnership roles with a proven track record of hitting targets, upselling, and managing complex, long-cycle deals
Proficient in Excel/G-Suite (specifically Sheets) with a systems-thinking approach to drive data-led decisions and solve customer pain points
Exceptional communication skills with the ability to navigate internal tension, influence stakeholders without authority, and integrate business, finance, and legal concepts
Proven autonomy and a 'roll up your sleeves' mindset to deliver results under high-stakes pressure in fast-paced, high-growth tech environments
Persistent and resourceful in navigating multifaceted partnerships and evolving partner needs

Job Responsibility

Manage a diverse portfolio of UK restaurant partners, taking full accountability for their sustained growth and long-term profitability
Lead high-impact commercial discussions to build sustainable partnerships and secure long-term merchant commitment
Partner with merchants to design and execute growth strategies, including marketing plans, menu optimizations, and operational enhancements
Collaborate with leadership to standardize best practices and build scalable processes for managing the mid-sized SMB segment at scale
Maintain a rigorous 'rhythm of business' by tracking weekly performance (WoW), identifying hidden business signals, and quantifying the impact of all initiatives
Drive continuous operational improvements with partners to optimize the end-to-end experience for both Uber Eats users and couriers
Apply analytical ability and operational rigor to identify process gaps and build tools that maximize partnership KPIs
Partner with internal teams (Central and Community Operations) to solve complex problems and translate partner feedback into product and operational improvements
Establish and maintain proactive, effective outreach strategies to ensure seamless communication channels with all merchant partners

Fulltime

Account Partner, Eats SMB

Uber

Location:
United States , Miami

Category:
Sales

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 24, 2026

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