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Account Operations Financial Analyst

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Hewlett Packard Enterprise

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Location:
Mexico , Tlaquepaque

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Manages the end-to-end operational business relationship for customer and partner accounts. Acts as the single point of sales operations accountability and execution for assigned clients and accounts. Reviews agreements and contracts and implements appropriate sales operations processes and solutions to drive operational results and optimize the customer and partner experience. Identifies sales enablement opportunities and develops action plans & processes to proactively address dissatisfaction drivers for customers and partners. May identify areas of opportunity for additional services, product, revenue and order growth on accounts and communicate to sales/partner representative for action.

Job Responsibility:

  • Manages the operational business relationship of mid- size to large domestic accounts
  • serves on account team
  • Conducts and reviews highly complex operational analysis
  • Acts as a point of escalation and collaborates with otherfunctions to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements
  • Represents the customer/partner needs and provides business requirements to projects of moderate to high complexity
  • Prepares and runs operational performance reviews with the customer/partner and supports improvement plans
  • Consults and advises on operational matters of medium complexity to internal clients at peer levels and above
  • Proactively communicates operational process changes to customers/partners and internal clients
  • supports the implementation phase

Requirements:

  • First-level university degree or equivalent experience
  • may have advanced university degree
  • Typically 4-6 years of related experience, preferably in supply chain, customer service, procurement or financial management
  • Typically 1-2 years of experience supporting large accounts
  • Excellent communication skills (e.g. written, verbal, presentation)
  • mastery in English and local language as well as other languages as required
  • Developing consulting, negotiation and influence skills
  • Solid understanding of core company businesses and the revenue cycle
  • Superior research and analytical skills
  • Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint
  • Demonstrated project management skills such as planning, execution and implementation
  • Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements
  • Proven ability to establish and maintain good relationships with external customers/partners on peer level and one level above
  • Basic financial and business acumen
  • Ability to identify and implement customer-specific process improvements
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
May 09, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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