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DELIVER Logo DELIVER · IT - Administration

Account Operation Associate

Belgium, Brussels · Job Posted January 22, 2026
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Job Description

This is an Internship, lasting around 6 months. You will work in a hybrid mode between our offices in Brussels and being on the road visiting our clients. As a Retail Operations Intern, you will report to the Head of New Verticals.

Job Responsibility

  • Manage the success of ODG (On Demand Groceries), to ensure a magical experience for our users, while building a solid and sustainable foundation for our application
  • Oversee the commercial success of your portfolio of ODG (On Demand Convenience) partners
  • Create a privileged, long-lasting partnership by bringing your Food Tech expertise to bear
  • Manage the operations of a portfolio of partner stores, and to ensure that targets are met
  • Be in charge of the deployment and expansion of your portfolio, and work on their marketing campaigns
  • Work on daily data analysis of brand performance and our Deliveroo operations to identify the causes of problems
  • Monitor compliance with contractual commitments made with ODG partners

Requirements

  • Must be studying at a University in Belgium
  • Experience - Internship - ideally we are looking for someone with experience in account management or sales
  • Field experience would be a plus
  • Commercial: You know how to negotiate, anticipate sales discussions, and maintain a quality portfolio
  • Analytical - able to analyse data to improve performance for our store partners
  • You love being out in the field, and you're involved in everything that's operational in your area
  • Customer-centric - focused on our customers
  • French and English language fluency

Nice to have

Dutch is a plus

What we offer

  • €30 monthly credit to cover delivery fees when you order from Deliveroo
  • Subsidised daily meal vouchers
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Monthly working from home allowance
  • Monthly phone allowance
  • Regular social events to celebrate our success together
  • Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
  • Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
  • Health insurance
  • Access to Headspace, a meditation and wellbeing app
  • Subsidised access to Gymlib, a workout app
  • 250€ Eco Chèques annually
  • 20 days annual leave plus five days extended holiday leave
  • One day of paid leave per year to volunteer with a registered charity
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