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Account Manager

SellCord

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Location:
Colombia, Baranquilla

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As an Account Manager, you will support our operation efforts under the guidance of the Senior Account Advisors. Your varied responsibilities encompass managing day-to-day operations of our clients accounts, working closely with internal departments to ensure product launches, and communicating with clients via calls and emails. This role is an exciting mix of ops, customer service and data in a fast-paced environment. This is a full time position with huge potential for growth. This is an exciting role for someone looking for a place to grow their talents and hone their skills in the e-commerce space.

Job Responsibility:

  • Managing the account and be the point of contact for clients, providing regular updates such as: replenishment reports, calls recaps, etc. and resolving issues in a timely manner
  • Work closely with internal departments, including the copywriting and listing creation teams, to ensure successful product launches by proper task delegation
  • Coordinate with our advertising manager to optimize campaigns and drive sales for clients while maintaining a client success focus
  • Monitor and analyze sales data to identify trends and make recommendations for improvements
  • Provide exceptional customer service to clients and build long-lasting relationships

Requirements:

  • Are a self-driven
  • Are a natural relationship builder
  • Are fast at adapting
  • Guided by team and company goals, exhibit a growth-focused and goal-oriented mindset
  • Can efficiently manage and prioritize multiple tasks
  • Showcase adaptability and fluidity in a dynamic startup setting
  • Embrace feedback
  • You have a strong passion for the work you do
  • You are comfortable with asset management tools such as Slack, ClickUp, GSuite, Excel, Loom, Monitask
  • You display keen interest and excitement in e-commerce
  • You have the ability to multitask and prioritize your time and resource management effectively in a fast-paced work environment
  • You take pride in refining your communication, both written and verbal
  • You demonstrate tact and discretion in preparing, disclosing, and handling client information
  • You are a natural relationship builder, able to work well with the internal SellCord team and our large variety of clients
  • You exhibit flexibility to adapt to changing business needs in a startup environment and take a proactive approach
  • You have a reliable computer and internet connection and can use video conferencing services such as Google Meet
  • You read and follow instructions with precision, enabling you to excel in a remote work environment

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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