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RemotivateJobs Logo RemotivateJobs · Customer Service

Account Manager

4000.00 - 6000.00 USD / Month · Job Posted February 16, 2026
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Job Description

We are looking to hire a motivated and passionate Account Manager who can manage client relationships, improve retention, and drive long-term satisfaction. If you’re a strategic thinker with a background in digital marketing agencies, especially in link-building, this could be the perfect role for you. The role involves managing communications, improving client satisfaction, and reducing churn, with the potential to grow into a full-time and leadership position. Ideal candidates are organized, proactive, and excellent communicators who thrive in a remote, fast-paced environment.

Job Responsibility

  • Own the client experience: manage communications, maintain satisfaction, and ensure clients feel supported
  • Reduce churn and increase LTV by improving onboarding, communications, and service experience
  • Serve as a key point of contact for client questions, feedback, and performance reviews
  • Identify upsell opportunities and work with the team to expand client value
  • Collaborate cross-functionally with delivery teams to ensure a seamless client experience
  • Possibly manage 1–3 junior team members as the role evolves

Requirements

  • 2-3+ years in a Client Success client-facing role
  • Experience at an SEO agency is a must
  • link-building service is a plus
  • Confident communicator – strong written and verbal English skills
  • Critical thinker and problem solver who can work independently and make smart decisions
  • Organized, efficient, and great at managing time and multiple client priorities
  • Friendly, approachable, and invested in long-term client relationships
  • Sales experience or a drive for upselling is a bonus

Nice to have

Sales experience or a drive for upselling is a bonus

What we offer

  • Competitive pay with flexibility for growth in responsibilities
  • Learning subsidies to help you develop new skills
  • Remote work with respect for work-life balance, with NOT an “always on” workplace. We respect your schedule!
  • Annual or biennial team meetups for bonding and collaboration
  • A diverse, respectful, and growth-oriented team environment
  • Work closely with a small, dedicated team in a collaborative, low-ego environment
  • Help shape the direction of our client success strategy and future team
  • Huge potential for growth into a leadership or company-wide client success role
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