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Account Manager

United Kingdom, Taunton Employment contract 38000.00 GBP / Year · Job Posted August 06, 2025
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Job Description

As the Account Manager, you'll be the vital link between clients and internal teams. You'll lead conversations, manage projects, and ensure everything runs smoothly and aligns with client goals. This is a hybrid role, with 2 - 3 days per week in the Taunton office.

Job Responsibility

  • Client Relationship Management - Be the trusted advisor and day-to-day contact for your accounts
  • Project Leadership - Plan and deliver multi-disciplinary digital projects with clarity and precision
  • Scoping & Proposals - Collaborate with technical leads to write briefs, estimates, and proposals
  • Account Growth - Spot opportunities to expand client relationships and support new business
  • Team Coordination - Ensure internal teams have what they need to succeed
  • Project Oversight - Monitor timelines, budgets, and outputs
  • Strategic Input - Contribute ideas and best practices to both clients and colleagues
  • Process Support - Assist with invoicing and reporting tasks

Requirements

  • Experience in a client-facing position, ideally within a fast-paced or project-driven environment
  • Solid understanding of project delivery processes, particularly for digital or technology-based solutions
  • Strong communication skills, both written and verbal, with the ability to engage confidently with stakeholders
  • Proven experience managing project timelines, budgets, stakeholder expectations, and scope
  • Skilled at handling multiple priorities and deadlines across different clients or projects
  • Proactive, solution-focused mindset with the ability to remain calm under pressure
  • Familiarity with project management or collaboration tools

Nice to have

Bonus: experience with administrative tasks such as quoting, invoicing, or budgeting

What we offer

  • 25 days holiday (plus bank holidays) rising to 30 days with length of service
  • Health & Wellness budget tailored to you
  • Career development plans
  • Cycle to Work & EV Salary Sacrifice schemes
  • Regular team socials and away days
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