Account Manager

• Client Relationship Management - Be the trusted advisor and day-to-day contact for your accounts
• Project Leadership - Plan and deliver multi-disciplinary digital projects with clarity and precision
• Scoping & Proposals - Collaborate with technical leads to write briefs, estimates, and proposals
• Account Growth - Spot opportunities to expand client relationships and support new business
• Team Coordination - Ensure internal teams have what they need to succeed
• Project Oversight - Monitor timelines, budgets, and outputs
• Strategic Input - Contribute ideas and best practices to both clients and colleagues
• Process Support - Assist with invoicing and reporting tasks

• Experience in a client-facing position, ideally within a fast-paced or project-driven environment
• Solid understanding of project delivery processes, particularly for digital or technology-based solutions
• Strong communication skills, both written and verbal, with the ability to engage confidently with stakeholders
• Proven experience managing project timelines, budgets, stakeholder expectations, and scope
• Skilled at handling multiple priorities and deadlines across different clients or projects
• Proactive, solution-focused mindset with the ability to remain calm under pressure
• Familiarity with project management or collaboration tools

Bonus: experience with administrative tasks such as quoting, invoicing, or budgeting

• 25 days holiday (plus bank holidays) rising to 30 days with length of service
• Health & Wellness budget tailored to you
• Career development plans
• Cycle to Work & EV Salary Sacrifice schemes
• Regular team socials and away days