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At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in Sao Paulo. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.
Job Responsibility:
Own and grow a portfolio of enterprise merchants, meeting our team’s strategic and financial goals
Build strong merchant relationships and navigate their organizations to align the right external and internal stakeholders
Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies
Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects
Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders
Requirements:
You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive
Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
Highly skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
You have experience working with Enterprise Accounts
Professional proficiency (written and verbal) in English and Portuguese
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