Account Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Brisbane

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

W Brisbane is seeking a dynamic Account Manager to lead our Entertainment, MICE/PCO, and Local Business Development efforts. You will be responsible for managing and growing key accounts across the entertainment and MICE/PCO segments, while also identifying and converting new local business opportunities. You will be a trusted advisor to clients, a collaborative partner to internal teams, and a driving force behind revenue generation across all hotel offerings.

Job Responsibility:

Lead strategic account management for entertainment, MICE/PCO, and local business segments
Develop and execute targeted sales strategies to drive revenue and market share
Proactively source, qualify, and convert new business opportunities
Manage the full sales cycle including quoting, contracting, and relationship management
Deliver tailored proposals and responses to client enquiries within 24 hours
Host impactful Insider Tours and client entertainment experiences
Collaborate with operations and the W Insider to ensure seamless event execution
Conduct post-event reviews and follow-ups to secure repeat business
Represent W Brisbane at industry events, trade shows, and networking functions
Monitor market trends and competitor activity to inform strategy and positioning
Drive cross-functional revenue across rooms, B&F, events, spa, and more

Requirements:

Minimum 3–5 years’ experience in hotel sales or account management
Proven success in managing entertainment and MICE/PCO accounts
Strong business development acumen and negotiation skills
Excellent relationship-building and stakeholder management capabilities
High level of professionalism, creativity, and strategic thinking
Strong communication skills and attention to detail
Proficiency in Microsoft Office and CRM systems
Passion for hospitality, events, and delivering exceptional guest experiences

What we offer:

The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
'Great Places to Work' certified
Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program

Additional Information:

Job Posted:
September 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Account Manager