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Account Manager

United States, Arcadia 70000.00 - 80000.00 USD / Year · Job Posted March 04, 2026
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Job Description

A growing B2B manufacturing and distribution company is seeking a detail-oriented Account Manager / Client Services professional to serve as the operational point person for key customer accounts. This role is ideal for someone who thrives in a fast-paced environment where accuracy, proactive communication, and cross-functional coordination directly impact customer satisfaction and revenue flow.

Job Responsibility

  • Managing high-volume order flow including POs, SKUs, pricing updates, ship dates, backorders, and freight coordination
  • Acting as the primary customer contact — proactively confirming orders, anticipating issues, and maintaining strong communication cadence
  • Partnering with logistics, production, and accounting teams to resolve billing discrepancies, shortages, claims, and delivery challenges
  • Maintaining order accuracy and visibility within ERP and CRM systems
  • Supporting quoting, pricing adjustments, and general quote-to-cash workflow

Requirements

  • 3-6+ years sales/account management experience overall
  • 2+ years of recent packaging, manufacturing, distribution, 3PL, wholesale, printing, food distribution, industrial products, or e-commerce fulfillment environments
  • Experience with quoting, pricing tables, claims/RMA workflows, or shipping coordination
  • Exposure to inventory constraints, production lead times, or logistics coordination
  • Experience handling multiple accounts and consistent inbound order volume without sacrificing accuracy
  • Comfort navigating operational complexity and solving messy, real-time customer issues
  • Strong organizational discipline and follow-through on order details
  • ERP/CRM system familiarity and ability to learn new tools quickly
  • US Citizens and Permanent Residents are welcome to apply. Unable to provide sponsorship at this time.

What we offer

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