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Account Manager

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Plusnet

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Location:
Malaysia , Kuala Lumpur

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The role holder is responsible for driving substantial sales growth across strategic and high-potential customers in the South East Asia region. This includes both MNCs headquartered in Singapore (A-Ends) and inbound MNCs (B-Ends).

Job Responsibility:

  • Scaling business through indirect partners
  • Hunt for indirect growth by identifying high potential telcos and System Integrators to partner with across Malaysia, Indonesia and other emerging markets
  • Developing an in-depth understanding of the partner, and how BT will enable such partner to grow through BT’s core platforms (Global Fabric and Global Voice)
  • Owning joint go-to-market plans to underpin pipeline and revenue target
  • Proactively generate leads through partners, prospecting tools (e.g. Propensity Model, LinkedIn Sales Navigator), and outbound activity including email, social media, and calls
  • Enable indirect channels with the right joint propositions to create a win-win outcome for both parties
  • Engage customers to uncover their challenges and objectives, and position BT’s solutions in terms of clear business outcomes
  • Own the end-to-end acquisition sales cycle - from lead generation through to deal closure
  • Driving growth within the enterprise segment
  • Hunt for growth within existing accounts, as well as identifying acquisition accounts, aligned to BT’s sales strategy centered around Secure Connectivity and Digital Workplace
  • Research customers in depth to uncover their IT priorities, assess existing BT touchpoints, and map out the decision-making landscape
  • Build and nurture long-term relationships with decision-makers, confidently handling objections and articulating compelling use cases
  • Partner across teams and with external stakeholders (tech partners, etc.) to deliver winning, profitable outcomes for customers and BT
  • Take full ownership of your accounts in Salesforce - keeping data accurate, forecasts reliable, and visibility strong on Revenue, EBITDA and ICGM (sales target)
  • Develop targeted account plans on the land and expand strategy within the customer, with a clear mapping the priority deals to pursue, the competitive landscape, key decision-maker contacts, and clear next actions
  • Build influence across key networks and use innovative approaches to spark fresh conversations
  • Own the end-to-end sales cycle - from lead generation through to deal closure

Requirements:

  • Proven experience in relationship management and sales, ideally with a mix of strategic account management and new business acquisition
  • Prior experience in Malaysia and other emerging markets, with a strong understanding of regional market dynamics and enterprise customer landscapes
  • Proven experience in strategic thinking, influencing decisions, and shaping adoption of complex solutions
  • Proven ability to craft creative solutions to complex business challenges, including navigating cross-geography and cross-cultural environments
  • Comfortable operating in a fast-paced, high-growth sales environment, demonstrating adaptability, resilience, and a results-driven mindset

Additional Information:

Job Posted:
March 21, 2026

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