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The Account Manager supports the growth of liquid cooling solutions within the data center market by combining technical expertise with commercial sales support. This role works closely with customers, customer service and field sales to develop technically sound solutions for data center applications. The position serves as a technical-commercial bridge, ensuring customer requirements are translated into optimized liquid cooling solutions.
Job Responsibility:
Provide pre-sales technical support for Brazed & Gasketed Plate Heat Exchangers for liquid cooling
Interpret customer requirements, thermal loads, and system constraints to recommend appropriate cooling solutions
Assist in solution sizing, selection, and configuration for direct-to-chip, immersion, and hybrid liquid cooling systems
Review customer drawings, specifications, and RFQs to ensure technical compliance
Engage with OEMs, system integrators and EPC partners
Responding to customer technical inquiries related to performance, materials, reliability, and standards compliance
Participate in technical discussions related to AI, HPC, and next-generation data center deployments
Prepare quotations, technical proposals, and documentation in collaboration with field sales
Support opportunity tracking, forecasting, and pipeline management
Assist in pricing guidance, product lead times, and order execution
Coordinate internally with engineering, operations, and product management teams
Maintain strong understanding of liquid cooling applications in data center environments
Stay current on data center cooling trends, power density evolution, and sustainability drivers
Provide feedback from the market to product management to support roadmap development
Requirements:
A bachelor’s degree is required
a background in Engineering is preferred
2+ years of experience in technical sales, applications engineering or data center infrastructure
Working knowledge of liquid cooling technologies, heat transfer principles, and fluid systems
Familiarity with data center standards and terminology (PUE, WUE, AHRI, OCP, ASHRAE, etc.)
Strong communication skills with ability to explain complex technical concepts to non-technical stakeholders
Technical problem-solving and system-level thinking
Customer-focused mindset with strong commercial awareness
Strong ability to develop the offer utilizing a value-based solution
Ability to manage multiple opportunities simultaneously
Proficiency with CRM systems, quotation tools, and technical documentation
Collaborative approach across sales, engineering, and operations teams
Strong PC, communication skills, and business acumen