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Account Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Ballwin

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

85000.00 USD / Year
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Job Description:

Roseann Mabry from Robert Half is placing an Account Manager/ Customer Service Representative in Ballwin. This role position requires experience with account management, logistics, scheduling, distribution, inventory, invoicing and premier customer service. This is a high volume fast paced Account Manager/ Customer Service Representative on a small team. Each shipment is critical to keeping manufacturing companies moving forward and producing their goods. Candidates must have 5 plus years experience in logistics and distribution to be considered for the Account Manager / Customer Service. You will be reviewing pricing, creating invoices, arranging the shipments, working as a liaison between the plants and chemical companies. You will troubleshoot issues delays and communicate with the plants. Anyone with chemical/manufacturing will be interviewed first! This position is onsite everyday working 8 to 5. The annual salary for Account Manager/ Customer Representative will be up to 85K. Benefits cost will be covered at 50%. Vacation and holiday pay being offered. Send your resume directly to Roseann Mabry at Robert Half. Look me up on Linked In!

Job Responsibility:

  • Build and maintain strong, long-term relationships with clients to ensure consistent communication and satisfaction
  • Handle inbound customer inquiries, providing prompt and attentive support
  • Manage account activities, including tracking orders and ensuring accurate documentation using QuickBooks
  • Collaborate with sales teams to identify opportunities for upselling and cross-selling products
  • Monitor customer accounts to proactively address issues and optimize service delivery
  • Educate clients on product offerings and services to drive engagement
  • Work closely with internal teams to streamline processes and improve customer experience
  • Conduct follow-ups with clients to ensure timely resolution of concerns and maintain rapport
  • Analyze customer feedback to identify areas for improvement and implement effective solutions

Requirements:

  • Minimum of 5 years of experience in account management or customer service
  • Strong background in inside sales and handling inbound inquiries
  • Proven ability to build and nurture lasting client relationships
  • Familiarity with the chemicals industry is highly preferred
  • Proficiency in QuickBooks for managing account records and transactions
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work collaboratively with cross-functional teams

Nice to have:

Familiarity with the chemicals industry

What we offer:
  • Benefits cost will be covered at 50%
  • Vacation and holiday pay being offered

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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