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Account Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Richmond

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a dedicated Account Manager to oversee client relationships and drive business growth through strategic account management. This role involves fostering strong connections with clients, identifying opportunities for revenue generation, and ensuring customer satisfaction through tailored solutions. Based in Richmond, Virginia, the position requires close collaboration with various internal teams to deliver exceptional service.

Job Responsibility:

  • Manage and nurture client relationships to ensure satisfaction and long-term partnerships.
  • Identify opportunities for upselling and cross-selling to achieve revenue growth and meet renewal targets.
  • Develop strategic account plans that align client objectives with company offerings.
  • Proactively address client concerns and coordinate solutions across departments for seamless issue resolution.
  • Collaborate with teams from sales, product, engineering, finance, marketing, and customer success to deliver tailored solutions.
  • Maintain detailed records of client interactions, account status, and performance metrics to ensure transparency.
  • Analyze client needs and provide recommendations to optimize their use of company products or services.
  • Monitor market trends and client feedback to identify potential areas for improvement or expansion.
  • Work to ensure high client retention rates by consistently delivering value and building trust.
  • Prepare and present periodic reports on account performance and business growth opportunities.

Requirements:

  • Minimum of 2 years of experience in account management or a related role.
  • Proficiency in Accounts Payable (AP) and Accounts Receivable (AR) processes.
  • Strong knowledge of QuickBooks and experience with invoice processing.
  • Excellent data entry skills with attention to detail and accuracy.
  • Ability to communicate fluently in Spanish, including translation capabilities.
  • Proven problem-solving skills and ability to anticipate client needs.
  • Strong organizational and multitasking abilities to manage multiple accounts effectively.
  • Collaborative mindset and experience working across diverse teams.
What we offer:
  • Access to top jobs
  • competitive compensation
  • free online training
  • medical
  • vision
  • dental
  • life and disability insurance
  • enrollment in company 401(k) plan

Additional Information:

Job Posted:
April 23, 2026

Work Type:
On-site work
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