Account Manager

• Build and maintain strong relationships with assigned clients
• Serve as the primary contact for client inquiries and related issues
• Understand client needs and provide appropriate solutions
• Identify opportunities to grow business within existing accounts
• Assist in the development of proposals and sales presentations for applicable products & solutions in the segment
• Work towards achieving individual and team sales targets in the segment
• Conduct regular check-ins and reviews with clients
• Ensure client satisfaction through timely resolution of issues and proactive communication
• Collect and act on client feedback to improve service quality
• Keep informed about industry trends, market conditions, and competitor activities in the smart metering industry
• Provide market feedback to the sales and product development teams
• Collaborate with internal teams, including marketing, product development, and customer service, to deliver cohesive solutions
• Participate in team meetings and contribute to strategy discussions
• Maintain accurate records of client interactions and sales activities in the CRM system
• Prepare regular reports on account status and sales performance
• Present account updates and progress reports to management

• Bachelor's degree in Business, Marketing, Energy Management, or a related field (not essential)
• Minimum of 3 years of experience in account management or sales, preferably in the smart metering or related energy sector
• Demonstrated ability to manage client relationships and achieve sales targets
• Strong interpersonal and communication skills
• Excellent problem-solving and negotiation abilities
• Proficiency in CRM software and Microsoft Office Suite
• Technical & product skills
• Commercial astuteness
• Customer-focused and results-oriented
• Self-motivated with a proactive approach
• Ability to work independently and as part of a team

Experience in the smart metering or related energy sector

5% bonus