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Qargo is looking for an Account Manager to join our team in the UK. You'll be responsible for managing and nurturing relationships with our customers once they've implemented Qargo. You'll be their trusted partner, ensuring they get maximum value from the platform while identifying opportunities for growth and improvement. You'll work closely with internal teams to ensure smooth collaboration and a great customer experience.
Job Responsibility:
Manage and nurture relationships with clients post-implementation, ensuring their satisfaction and success
Act as key account manager, setting up quarterly business reviews and following up on outstanding requests
Collaborate with internal teams to ensure seamless service delivery and client satisfaction
Monitor client usage and performance, identifying opportunities for additional value and growth
Provide training and guidance to help customers get the most out of Qargo
Gather and relay client feedback to the product team to support continuous improvement
Requirements:
Proven experience in account management, customer success, or a similar client-facing role
Familiarity with the transportation or logistics industry is a strong plus
Strong interpersonal and communication skills, with the ability to build lasting relationships
Excellent problem-solving skills and a proactive, hands-on attitude
Highly organised and detail-oriented, able to manage multiple priorities
A valid UK drivers license, willingness to travel to customers across the UK
Nice to have:
Familiarity with the transportation or logistics industry
What we offer:
A competitive salary package with great benefits
A role with real responsibility, ownership and impact
The opportunity to grow with us and shape your career as Qargo continues to expand across Europe
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