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The Corporate Inside Sales team are a successful, diverse and sociable group, working together to drive new business and maintain customer loyalty. We are seeking a Account Manager as a direct report to the Sales Manager, this role will be responsible for supporting our corporate customers across the regions base and delivering a relative sales target. This role drives the delivery of profit and revenue growth across our established base whilst maintaining high NPS customer satisfaction scores each year.
Job Responsibility:
Responsible for delivering against revenue targets
Outbound sales prospecting and opportunities, regular and consistent calling of customers and promotion of BT products and services
Accurately forecast business KPI’s to management teams
Proactively manage churn risk for core BT products
Identify opportunities to sell to new customers and work closely with specialist teams to deliver opportunities for core BT product lines
Closing own contracts, as well as engaging with others/specialists to deliver customer requirements as necessary e.g. Field Account Management team, Contract Management team for managed accounts
Requirements:
Experience in sales and/or you can show a track record of meeting or exceeding targets in a target-driven environment
Identify and generate new opportunities with existing customers
Manage a portfolio of accounts, while building and maintaining strong customer relationships
You can work independently and meet key performance indicators consistently
Experience using Salesforce or similar CRM platforms to manage sales pipelines and/or customer data
25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service
2 weeks carer’s leave
Our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
Life Assurance (4 x life cover pay)
Exclusive colleague discounts on our latest and greatest BT broadband packages
50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
Discounted EE TV including TNT Sport and the NOW Entertainment membership
Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
Volunteering days so you can give back to your local community
Electric vehicle salary sacrifice arrangement
24/7 private virtual GP appointments for UK colleagues