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Account Manager

Australia, Greenacre · Job Posted April 01, 2026
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Job Description

Help us win in eCommerce as a Medium Business Account Manager! Back off the biggest peak ever, we have a once in a lifetime secondment opportunity for a salesperson in Greenacre to join our elite division of medium business account managers for Australia Post. In this role you are going to help our eCommerce clients around an area of the Northern Beaches thrive as their businesses grow. In this role, working from our Greenacre and visiting customers face to face, you will be a key trusted advisor to small businesses as they use StarTrack on their growth journey. With B2B, B2C and international freight solutions at your fingertips, you are a key enabler for leading Australian eCommerce businesses to get their products to customers!

Job Responsibility

  • manage existing accounts to increase share of wallet and opportunities to sell additional freight services
  • present and conduct joint business reviews with c-suite leaders of eCommerce businesses
  • analyse the accounts in the portfolio to identify risks and opportunities for growth
  • call and meet with customers online / over the phone and develop long term, trusted relationships
  • develop new business across this portfolio

Requirements

  • sales or customer centric experience
  • credibility with customers face to face
  • curious mind
  • ability to build deep and lasting relationships with clients
  • thrive on challenges
  • positive growth mindset
  • customer focused viewpoint
  • commercial mindset
  • growth attitude
  • ability to learn

What we offer

  • progression opportunities within the small business team
  • a culture of growth
  • incredible benefits from novated leases to corporate discounts
  • an opportunity to be spending your time at work connecting with customers and colleagues from our offices

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