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We are looking for an experienced Account Manager to join our team in Newark, New Jersey. In this role, you will oversee critical logistics and account management operations to ensure seamless customer service within the transportation industry. This is a long-term contract position offering the opportunity to build strong relationships and make a significant impact in a fast-paced environment.
Job Responsibility:
Coordinate weekly schedules from customers and provide detailed summary reports
Manage container requests from storage facilities and oversee inventory updates
Dispatch drivers for mounting, staging, and delivery operations
Prepare and finalize bills for all shipments in line with contract rates
Organize driver schedules and routes using specialized tools
Maintain accurate and up-to-date inventory records, ensuring adjustments are made promptly as container statuses change
Oversee processes to handle short-term container storage and coordinate returns to storage for seasonal items
Ensure weekend operations run smoothly by preparing bills in advance and setting up drivers with clear instructions
Collaborate with internal teams to uphold service quality and operational efficiency
Requirements:
Proven experience in account management within the transportation or logistics industry
Strong skills in B2B sales and building relationships with clients
Ability to manage inbound inquiries and provide excellent customer service
Familiarity with logistics tools and inventory management systems
Exceptional organizational abilities and attention to detail
Effective communication skills for coordinating with drivers, clients, and internal teams
Availability to work flexible hours, including weekends, as needed
Proficiency in handling invoices and shipment documentation
What we offer:
medical, vision, dental, and life and disability insurance