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Turn your passion for people into a rewarding career at Sykes as an Account Manager! As an Account Manager in our Customer Success Team, you’ll manage up to 200 property owners, helping them maximise their revenue and enjoy a seamless experience with Sykes. From driving sales and uncovering opportunities to offering expert support, you’ll be their go-to contact and a key part of their success.
Job Responsibility:
Manage and grow relationships with up to 200 property owners
Spot opportunities to upsell and cross-sell services
Act as the main point of contact, resolving issues quickly and professionally
Track account performance and provide insights for growth
Work closely with sales, marketing, and operations to deliver results
Live by our four values: One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact
Requirements:
Proven experience in account management, sales, or customer service
Strong relationship-building and communication skills
Demonstrated success in meeting or exceeding sales targets
A proactive, organised, and target-driven approach
Proficiency in CRM software and Microsoft Office Suite
What we offer:
On average up to £1,400 in commission quarterly
33 days holiday (including bank hols) + extra days with long service