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Account Manager

paretofm.com Logo

paretofm

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Location:
United Kingdom , Weymouth

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Category:
Consulting

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Contract Type:
Employment contract

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Salary:

60000.00 - 65000.00 GBP / Year
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Job Description:

Pareto FM are seeking an experienced and commercially minded Account Manager to take ownership of a key Total Facilities Management (TFM) portfolio within a high-profile client environment. This is a senior, site-based role responsible for the operational and commercial performance of an established regional account. You will act as the primary point of contact for all service delivery, ensuring consistency, quality, and continuous improvement across multiple locations within the portfolio. This is an excellent opportunity for someone who thrives in a visible leadership role, enjoys stakeholder engagement, and takes pride in delivering high standards across complex FM environments.

Job Responsibility:

  • Full ownership of a regional Total Facilities Management (TFM) account
  • Lead operational delivery across multiple occupied sites within the portfolio
  • Act as the senior point of contact for client stakeholders
  • Ensure consistent delivery of contracted services and performance standards
  • Oversee operational teams and service partners across hard and soft services
  • Drive compliance, health & safety, and statutory obligations across all sites
  • Manage financial performance including budgeting, forecasting, and cost control
  • Monitor KPI/SLA performance and implement corrective action where required
  • Support mobilisation, transformation, and continuous improvement initiatives
  • Manage supplier and subcontractor performance to ensure value and quality
  • Produce clear reporting and updates for internal and client governance meetings
  • Identify opportunities to improve service delivery, efficiency, and client satisfaction
  • Maintain strong working relationships across all levels of stakeholder groups
  • Ensure service continuity across all operational areas at all times

Requirements:

  • Proven experience in Facilities Management / TFM Account Management
  • Strong background in client-facing operational leadership roles
  • Confident managing multi-site or complex service environments
  • Strong commercial awareness with experience managing budgets and financial performance
  • Excellent communication and stakeholder management skills
  • Ability to lead teams and influence performance across multiple service streams
  • Calm, organised, and solutions-focused under pressure
  • Strong understanding of compliance, H&S, and service delivery standards
What we offer:

£5,000 car allowance

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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