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The Account Manager provides administrative and operational support to assigned salespeople while building and maintaining relationships with hotels, DMC partners, and team members.
Job Responsibility
Simultaneously manage relationships and workloads of assigned salespeople
Create and maintain event RFPs (Request for Proposals) via Cvent software ensuring accuracy in format and required data within agreed-upon deadlines
Create and maintain hotel proposal summaries via Cvent and provide to the assigned sales staff
Provide detailed reviews of bids to specific assigned salespeople in a timely and efficient manner
Develop and maintain relationships with hotel, Destination Management Companies, City Visitors Bureau, and industry partners
Attend and participate in supplier sponsored presentations and events, virtually and in-person, which may at times occur outside of normal business hours
Attend virtual and in-person staff meetings, as well as industry conferences, and assist onsite with partner presentations
Recommend properties and destinations based on event details
Other duties and responsibilities as needed or assigned
Requirements
High School Diploma or G.E.D.
A minimum of 2+ years of hotel sourcing and Cvent experience
Strong written and verbal communication, organizational, and MS Office skills
Effective time management, attention-to-detail, and people skills
Team player who thrives in a fast-paced, high-volume work environment with a proven ability to learn and adapt quickly
Proven experience effectively multi-tasking and networking
Must be able to work standard business hours, and may need to adjust work schedule depending on location of assigned salespeople