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Account Manager role at Adyen in Amsterdam. The role involves managing relationships with innovative international merchants, working on cross-functional initiatives, becoming an expert in global payments, and driving commercial growth. The team is critical to the growth and success of the business.
Job Responsibility:
Collaboration: work closely with other Account Managers and collaborate on many different accounts
Relationship management: responsible for ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn
Commercial acumen: drive commercial discussions for joint accounts, while striving to meet strategic and financial targets
Project management: prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant
Feedback: serve as a feedback loop for your customers internally.
Requirements:
2+ years of experience in a client-facing, commercial role, like account management, sales or in the payments industry from a merchant side
Enjoy engaging others and developing strong working relationships internally and externally with customers
Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers
Strong time management skills and constantly looking for ways to work efficiently
Full professional written and verbal proficiency in Dutch and English
Some domestic and international travel is required.
Nice to have:
Bonus if in complex enterprise software, technical infrastructure or financial services