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We are looking for a detail-oriented Account Manager to join a manufacturing organization in Eden Prairie, Minnesota on a contract basis with the potential for a permanent position. This position supports both customer relationships and day-to-day order activity, making it ideal for someone who enjoys balancing service, coordination, and accuracy. The role requires strong communication skills, comfort working in a fast-moving environment, and the ability to collaborate effectively across internal teams and external contacts.
Job Responsibility:
Manage communication with customers and internal stakeholders to provide timely updates and resolve service-related questions
Enter sales orders accurately and oversee processing activities to help ensure requests move forward without delay
Coordinate closely with planning and operations teams to align order timing, product availability, and customer expectations
Schedule orders and monitor progress to support on-time fulfillment in a high-volume setting
Maintain organized account and order records while using business systems and office tools to track activity
Respond to changing priorities with flexibility while maintaining a high level of accuracy and professionalism
Support account-related administrative tasks that contribute to smooth daily customer service operations
Requirements:
Previous experience in customer service, account support, or order management within a manufacturing environment
Hands-on experience using SAP in a business setting
Proficiency with Microsoft Office applications, including Excel
Ability to type between 45 and 60 words per minute
Data entry speed in the range of 8,001 to 10,000 keystrokes per hour
Strong organizational skills with the ability to manage multiple priorities in a fast-paced workplace
Effective written and verbal communication skills for working with both internal teams and external customers
What we offer:
Medical, vision, dental, and life and disability insurance