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Ready to take your sales career to the next level? At Convergence Group, we’re on a mission to make connectivity as simple as turning on the lights. For over 20 years, we’ve been setting the standard for UK networking solutions - and now, with ambitious growth ahead, we’re looking for an Account Manager to join our team. You’ll be the trusted partner for a portfolio of amazing customers - building lasting relationships, understanding their goals, and delivering smart connectivity solutions that help their businesses thrive.
Job Responsibility:
Grow customer relationships - Get to know your customers, understand their world, and recommend the perfect mix of LAN, WAN, Wi-Fi and security solutions
Keep things running smoothly - Manage renewals, quoting, delivery and billing with support from our internal teams
Spot opportunities - Identify and close new deals through smart upselling and cross-selling - focusing on value not just transactions
Tell our story - Create proposals that bring our value to life and show customers how we can help them shine
Stay connected - Run regular meetings, QBRs and strategic review sessions to keep relationships strong and meaningful
Own your pipeline - Manage your accounts from start to finish - forecasting, reporting and growing your portfolio along the way while consistently hitting (or smashing!) your targets
Engage senior stakeholders – Build credibility and influence across every level, including C-suite
Know your market – Stay on top of trends and competitors so you can be a trusted advisor
Think commercially – Understand margins, budgets, and revenue impact to drive sustainable growth
Requirements:
3+ years’ experience in sales, including 2+ years in selling Managed WAN & LAN solutions
Experience working within an MSP environment with enterprise vendors (e.g. Cisco, Extreme)
Proven success in relationship management, upselling, cross-selling and delivering against targets
Familiar with CRM systems (Zoho preferred) and confident managing forecasts and reports
A professional sales qualification is advantageous
Excellent communication skills, confident in engaging, influencing and presenting
Eligible for BPSS & SC clearance
Full UK driving licence
What we offer:
Salary: £40–60,000 + double OTE (uncapped!) + car allowance
Time off: 33 days holiday including bank holidays
Private Medical
enhanced Pension
Income Protection & Life Assurance
Flexibility: Flexible core hours and hybrid working (just 2 days a month in our Solihull office)