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As an Account Manager, you will play a key role in driving strong sales performance and delivering exceptional client experiences on counter. Working closely with your team and retail partners, you will support both treatment (where applicable) and retail performance through client engagement, product expertise, and brand advocacy.
Job Responsibility:
Drive sales performance
Support and develop the team
Deliver treatment excellence
Build and nurture relationships
Drive counter and brand excellence
Work sustainably and responsibly
Requirements:
Experienced in luxury retail, beauty, or a client-facing sales environment
A strong performer with a passion for delivering results
Confident in building client relationships and driving repeat business
A supportive team player with emerging leadership capability
Commercially aware with an understanding of KPIs and performance drivers
A clear and engaging communicator
Well-organised and able to manage priorities effectively
Passionate about skincare, client experience, and brand excellence
Committed to inclusivity and collaboration
What we offer:
Generous staff discount on ELEMIS products and spa treatments, plus L’OCCITANE Group brands
Enhanced parental leave policies
Income Protection and Life Assurance
27 days holiday plus your birthday off
Company pension scheme
Employee Assistance Programme
Cycle to Work Scheme, Season Ticket Loan, and service awards
Structured training in product knowledge, consultation skills, and retail excellence
Ongoing development opportunities to support career progression
A supportive, inclusive environment where you can thrive
The opportunity to build your client base and directly impact business performance