This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Qargo is looking for an Account Manager to join our team and manage our French speaking existing client base in Belgium while ensuring continuous satisfaction and success. You’ll nurture and strengthen relationships with clients after implementation, act as a trusted advisor, and work closely with internal teams to ensure smooth service delivery.
Job Responsibility:
Manage and nurture relationships with clients post-implementation, ensuring their satisfaction and success
Act as key account manager: schedule quarterly business reviews, follow up on outstanding requests, and maintain a clear overview of client needs
Monitor client usage and performance, identifying opportunities for added value, expansion, or optimisation
Collaborate closely with internal teams such as support, onboarding, and product to ensure seamless customer experiences
Provide training and guidance to clients to help them maximise the benefits of our platform
Capture and manage product feature requests: listen closely to customer needs, identify critical or missing features, document and share them internally, and ensure customers stay updated on progress
Requirements:
3–4 years of experience in account management, customer success, or another client-facing role
Experience in the transportation industry, specifically road transport
Tech-savvy, comfortable working with SaaS products and familiar with APIs and integrations
Comfortable with upselling and commercial objectives
Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships
Excellent problem-solving skills and a proactive, customer-centric mindset
Confident working both independently and collaboratively, managing multiple priorities with ease
Fluent in Dutch, French and English, both spoken and written
Comfortable visiting clients regularly
Ideally, you’re based in the Brussels or Wallonia region, but we welcome applicants from across Belgium
What we offer:
A competitive salary package and benefits
Growth opportunities in a fast-scaling tech company
Flexible working hours and the freedom to use your home office as your base
Being a part of a driven and inclusive team that is transforming the logistics industry