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Brown & Brown’s Risk Solutions team, formerly known as Beecher Carlson, is looking for an Account Manager to join the team in Nashville, TN; Atlanta, GA; or Miami, FL. The Account Manager will retain and grow business by managing complex client relationships, supporting new business development and retention initiatives, and ensuring client satisfaction through strategic service delivery.
Job Responsibility:
Assist clients in understanding their policies/coverages and determining their needs
Communicate with existing clients to ensure quality service is being delivered
Responds to client requests and questions within ability/knowledge
Gather and analyze exposure and loss information
Assist in preparing proposals, graphs, and service plans for clients
Support Account Executives/Senior Brokers in marketing, including preparing all necessary applications and data
Manage daily transactions for an assigned book of business, e.g., audits, adjustments (retros, collateral, alternative funding, etc.), endorsement requests, coverage analysis, open items, etc.
Contract review as needed
Support Account Executive/Senior Broker(s) with renewal process
Establishing timeline
Managing renewal strategy report preparation
Gathering renewal exposures
Reviewing carrier quotes for accuracy
Managing client proposal preparation (participate in presentation as needed)
Managing post-binding process (insurance summary preparation, stack charts, coordination, critical service outputs, i.e., certificates of insurance, etc.)
Invoicing (renewal placements, brokerage fee, special projects, etc.)
Market certain lines of coverage as determined by the Account Executive/Senior Broker(s)
Maintain an appropriate level of confidentiality
Follow company policies and procedures
Pass state licensing exam and maintain licensing annually
Other duties as assigned
Requirements:
Bachelor’s degree including but not limited to Business and/or Risk Management, and/or 5-8 years of related insurance experience
Must have or be able to obtain the appropriate state brokers licenses
Ability to establish work priorities and manage time effectively
Ability to use initiative and good judgment in accomplishing tasks with minimal errors/Must possess critical thinking skills
Establish and maintain effective work relationships and to function in a team environment
Excellent interpersonal and customer service skills
Ability to lead/command client and/or market discussions
Good listening skills
Proficiency in use of personal computers, including data entry, word processing and spreadsheet applications. Proficient with Microsoft PowerPoint, Word and Excel
What we offer:
Excellent growth and advancement opportunities
Competitive pay based on experience
Discretionary time off
Generous benefits package: health, dental, vision, etc.
Employee Stock Program
Education Assistance Program – tuition reimbursement, student loan repayment assistance, etc.
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more