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We are seeking an Account Manager to serve as the primary liaison between our ad agency and brand teams. In this role, you will be responsible for managing day-to-day agency relationships, ensuring seamless communication and operational alignment. Working in close partnership with our creative staff and external resources or suppliers, you will provide critical strategic direction and counsel to help brand teams reach their business objectives and sales goals. If you are a proactive leader who can bridge the gap between creative execution and corporate strategy, we want you to lead our brand partnerships.
Job Responsibility:
Maintain knowledge of guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance
Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position
Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving
Demonstrate critical creative thinking and problem solving skills
Demonstrate clear and concise written and verbal communication skills
Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
Demonstrate leadership in conflict resolution to facilitate effective outcomes
Possess ability to work in a high-volume, rapidly paced environment
Collaborate with the brand team in the development of creative briefs
Recommend key promotional tactics that align with the strategy and goals of the brand
Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders
Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
Develop annual forecasts
Conduct financial reconciliations on a monthly basis
Track time on a daily basis
Requirements:
Bachelor degree required
Pharmaceutical ad agency experience or in-house agency experience required
Total account management experience
Minimum of 10 years
Excellent communications Skills: verbal, presentation, written
High energy, positive, organized individual who is comfortable in a high-visibility role
Ability to manage high volume project scope in a fast paced creative environment
Great collaborator with ability to focus on both the big picture and small details
Nice to have:
Pharmaceutical industry experience preferred (both U.S. and Global)