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Join a well-established $100M IT services and managed services provider entering a pivotal U.S. expansion phase. With a strong foundation in technical execution and deep Microsoft expertise, the company is now investing in formal sales structure, account ownership, and long-term customer growth across the U.S. This is a high-impact opportunity for a relationship-driven, consultative Account Manager who thrives in complex environments and enjoys expanding and deepening existing client relationships.
Job Responsibility:
Owning and expanding an existing $8–10M book of business across mid-market to small enterprise customers ($50M–$2B revenue)
Driving account expansion, upsell, and cross-sell across cloud, managed services, ERP/Dynamics 365, data & AI, application modernization, and security
Acting as a trusted advisor to senior stakeholders, including CIOs, VPs of IT, CFOs, and Directors of IT
Diagnosing complex business and technical challenges and mapping solutions across the Microsoft ecosystem
Partnering closely with technical SMEs, delivery leaders, and Microsoft channel teams to build proposals and close expansion opportunities
Requirements:
Proven experience in account management or expansion-focused sales within IT services or professional services
Strong exposure to Microsoft solutions (Azure, Dynamics 365, ERP-adjacent offerings)
Preference for experience within mid-sized MSPs or IT services firms