Account Manager

• Act as the primary point of contact for clients and institutional partners, ensuring consistent communication, expectation management, and long-term relationship building
• Coordinate with external companies providing payment and exchange services, government institutions, and technology vendors
• Liaise with Expansion team to support the definition of collaboration opportunities across sectors
• Identify cross-initiative opportunities to introduce and leverage multiple Tether technologies
• Oversee implementation progress led by Product Managers and ensure alignment with contractual terms, expectations, and delivery timelines
• Maintain governance frameworks including meeting notes, action logs, risk registers, and decision records
• Drive accountability by ensuring tasks, responsibilities, and milestones are clearly tracked and documented
• Support escalation management to Head of Technology Distribution and ensure timely resolution of operational or strategic issues
• Facilitate information flow between internal product, engineering, legal/compliance, marketing and operations teams
• Maintain dashboards and executive reports summarizing status, risks, and next steps
• Engage and maintain relationships with external companies involved in the initiative at all levels

• 5+ years of experience in account management, program coordination, or project governance within technology, fintech, or consulting environments
• Proven ability to engage with corporate and government stakeholders at multiple levels
• Strong understanding of digital assets, blockchain, or financial technology ecosystems (experience with tokenization, custodial solutions, or payment infrastructure is a plus)
• Excellent communication, documentation, and analytical skills
• Strong sense of ownership, initiative, and ability to operate in a fast-paced, evolving environment
• English is a must, any other language a plus

Crypto/blockchain/AI sourcing and vendor management expertise is an advantage