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As an Account Manager, you hold a key position. Your focus is on driving revenue growth, increasing market coverage (MPP), and building strong, long-term customer relationships within your territory. You are also responsible for promoting and selling our Pay-and-Display (P&D) systems, SaaS solutions, insights, as well as the EasyPark mobile payment solution within your geographic area.
Job Responsibility:
Cluster development: You take a strategic approach to fully develop your territory and expand Arrive's market presence.
Sales cycle management: You manage the entire sales cycle, from lead generation and cold prospecting to contract negotiation and successful closing.
Relationship management: You act as the main point of contact for your customers and ensure high satisfaction through excellent account management.
Solution presentation: You present and demonstrate our products and services convincingly to decision-makers.
Implementation & upselling: You support the implementation phase and proactively identify upselling opportunities within existing accounts.
CRM & administration: You keep our CRM systems (Salesforce) up to date and ensure accurate documentation of your sales activities.
Travel: This role involves frequent travel to meet customers in person (approximately 60% of working time, typically 3 days per week). The remaining time is used flexibly for preparation and follow-up—either remotely or in coordination with your manager.
Requirements:
You hold a Bachelor's degree (Business, Sales, Marketing, or similar) and have a strong commercial background, particularly in key account management or similar roles (at least +8 years). Ideally within parking management, smart city, or tech environments.
You have experience selling complex services (e.g., SaaS) and a strong understanding of payment solutions and relevant technologies.
You are confident in negotiations, results-driven, and have a proven track record of achieving sales targets.
You communicate clearly, persuasively, and effectively, both verbally and in writing.
You are self-motivated, results-oriented, and enjoy working independently in a dynamic environment.
You are comfortable using CRM tools (Salesforce) and the Google Suite.
You are fluent in Portuguese (native) and have good English skills (B2/C1) for internal communication within a global team.
Nice to have:
Experience with P&D systems or mobile apps is a strong plus.
Collaborating with large corporations or public entities (such as municipalities) is a plus but not required