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Account Manager

adyen.com Logo

Adyen

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Location:
Spain , Madrid

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We are looking for a proactive and adaptable Account Manager to join our team in Madrid. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.

Job Responsibility:

  • Collaboration with other Account Managers on many different accounts
  • Relationship management: ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn
  • Commercial acumen: drive commercial discussions for joint accounts, while striving to meet strategic and financial targets
  • Project management: prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant
  • Feedback: serve as a feedback loop for your customers internally

Requirements:

  • 3-5 years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
  • Engaging others and developing strong working relationships internally and externally with customers
  • Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
  • Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers
  • Strong time management skills and constantly looking for ways to work efficiently
  • Full professional written and verbal proficiency in Spanish and English
  • Portuguese is a bonus

Nice to have:

Portuguese is a bonus

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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