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Account Manager

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Location:
United States , Scottsdale

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

30.77 - 61.46 USD / Hour
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Job Description:

Join the Square Account Management team and help our merchants grow their business! The Account Management team partners with SMB business owners to help them get the most from Square - offering tailored guidance to help merchants reach their goals. As an Account Manager on our SMB Services team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our Services lead, your role is all about building meaningful partnerships with clients in the services space—understanding their unique needs, crafting innovative solutions, and championing them within Square. The Services industry has a long list of complex needs that span a variety of business types. We are hiring someone who is passionate about helping Services business owners succeed through retaining and growing sellers at 250k to $2M GPV. In this role, you’ll become a creative problem-solver, finding ways to tailor our products to suit an array of complex business scenarios. As a trusted advisor, you’ll not only support clients day-to-day but also uncover new growth opportunities, expanding partnerships that fuel their success. This is your chance to be a pivotal force in your clients' journeys, advocating for them with decision-makers and turning their challenges into achievements.

Job Responsibility:

  • Be responsible for growing and retaining a multi-million dollar customer base
  • Understand Services, Entertainment, and Leisure customer needs to help achieve their business goals through Square
  • Cross sell and upsell products based on discovering customer needs
  • Effectively and strategically address customer concerns and issues
  • Help grow our managed accounts program through multiple seller touch points
  • Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square

Requirements:

  • 2+ years experience in Sales, Account Management or related field
  • Experience discovering and closing sales opportunities and building client relationships
  • Experience successfully managing a pipeline to achieve revenue targets
  • Excellent organizational, analytical, written, and verbal communication skills
  • Passion and knowledge about how new technologies can help better serve small and medium size businesses
  • Experience within the Services (Subverticals: Health & Beauty, Entertainment & Leisure, Home Repair, Healthcare & Fitness and Home Repair) industry is preferred

Nice to have:

Experience within the Services (Subverticals: Health & Beauty, Entertainment & Leisure, Home Repair, Healthcare & Fitness and Home Repair) industry

What we offer:
  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning

Additional Information:

Job Posted:
May 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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