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Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft. The Account Manager will manage relationships with innovative international merchants, covering multiple industries and channels. This role is based out of our Madrid office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
Job Responsibility
Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders
Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers
Prioritize and execute on short and long term projects with varying timelines across multiple accounts
Be the voice and champion for your customer internally and serve as a feedback loop
Requirements
5+ years of relevant experience
ideally in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
full professional written and verbal proficiency in Spanish and English