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Account Manager

India, Bangalore · Job Posted February 19, 2026
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Job Responsibility

  • Be the primary point of contact and build long-term relationships with customers
  • Help customers through email, phone, online presentations, screen-share and in person meetings
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Update job knowledge by participating in educational opportunities
  • reading professional publications
  • maintaining personal networks
  • participating in professional organization
  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests
  • exploring opportunities to add value to job accomplishments
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Responsible for working with the Sales team to on board and integrate new clients and developing existing client relationships
  • Liaise between the customer and internal teams

Requirements

  • Prospecting Skills
  • Teamwork
  • Planning
  • Build Relationships
  • People Skills
  • Initiative
  • Customer Focus
  • Emphasize Excellence
  • Manage Multiple Projects

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