This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Client Success Specialist with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. As an Account Manager you will enable Microsoft to better serve clients by applying obsession with what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining strong trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. This opportunity will allow you to drive both revenue and client satisfaction and be a core member of the account team focused on driving data-driven optimizations aligned with client needs, executing campaigns, and driving strong coordination or internal resources for excellence in execution of core tasks, account transitions, client account health.
Job Responsibility:
Ensure account health by proactively monitoring all activities, while seeking feedback to grow more of their business and creating long-term strategies to improve the client experience
Establish the business value of Microsoft’s advertising services
Adopt Microsoft sales strategies as you proactively leverage Unified Client Management tools to increase performance, satisfaction, and upsell opportunities
Generate business and upsells by developing value-proposition presentations and specialized business plans for clients
Proactively develop a comprehensive understanding of clients’ marketing needs and their competition to anticipate their needs and deliver new insights to them
Proactively own and elevate relationships throughout multiple levels at the customer’s organization
Act as a thought leader on industry trends, technology, and KPIs
Leverage competitive knowledge to elevate client’s success and create solutions that increase revenue
Requirements:
8+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
OR Bachelor's Degree in Sales, Marketing, or related field AND 6+ years relevant work experience
OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience
OR equivalent experience
Nice to have:
10+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising)
OR Bachelor's Degree in Sales, Marketing, or related field AND 7+ years relevant work experience
OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 5+ years relevant work experience