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At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure.
Job Responsibility:
Own the renewal process across a portfolio of hx customers, ensuring contracts are successfully renewed and relationships continue to strengthen
Identify and drive upsell and cross-sell opportunities, expanding how customers use the hx platform across new teams, lines of business, or products
Partner closely with Account Executives and Customer Success Managers to coordinate commercial conversations and ensure customers are positioned for long-term success
Maintain strong relationships with underwriting, actuarial, operations, and technology stakeholders within customer organisations
Manage the commercial lifecycle of accounts including forecasting, deal execution, and contract negotiations
Build a deep understanding of customer priorities and industry trends to position hx as a long-term strategic partner
Requirements:
Managed or expanded existing customer accounts in a B2B SaaS, technology, or enterprise software environment
Demonstrated success driving renewals, expansions, or commercial growth within an existing customer base
Worked with multiple stakeholders across business and technical teams to progress deals and strengthen relationships
Applied structured sales approaches to manage complex commercial conversations and deal cycles
Used CRM tools such as Salesforce to manage pipeline, track renewals, and maintain accurate forecasts
Collaborated effectively with cross-functional teams such as sales, customer success, product, or delivery
What we offer:
£5,000 training and conference budget for individual and group development
25 days of holiday plus 8 bank holidays (33 days total)
Company pension scheme via Penfold
Mental health support and therapy via Spectrum.life