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Account Manager

Denmark · Job Posted February 19, 2026
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Job Description

We're looking for a world class Account Manager to support our professional sports clients globally based in across the Scandinavian region. You’ll own the relationships we have with elite sports organisations providing training, sports consultancy and on-going support daily. In this role, you’ll become an expert in our industry-leading technology and make sure our clients get maximum value from our products and services.

Job Responsibility

  • Serve as the lead point of contact for all customer account management matters
  • Provide Sports Science consultancy both remotely and on-site in the region
  • Be strategic in your approach, providing proactive, value add account management services
  • Ensure clients are using most up to date products, and are fully trained on every aspect of the system
  • Be highly personable and professional. Build and maintain strong, long lasting client relationships
  • Ensure the timely and successful delivery of our solutions accordingly to customer needs and objectives
  • Ensure prompt and accurate answers to clients’ queries and assist with challenging requests or issues escalations as needed
  • Ensure client records are up to date and accurate in Salesforce, recording all interactions
  • Visit clients throughout the year to ensure client’s needs and objectives are being met
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Collaborate with the Sales Team to identify and grow opportunities within territories
  • Continued contribution to the Sports Science Department which includes written Performance Insights
  • Be committed to continuous professional development, keeping up to date with the latest developments in the athlete monitoring industry including competitor systems as well as Account Management skills

Requirements

  • At least an undergraduate degree in sport science or equivalent
  • Applicants must be fluent (spoken and written) in one or more of the following languages: Swedish, Danish, or Norwegian
  • Experience working or coaching in High Performance Sports using a GPS Performance Tracking System
  • The ability to travel for work, up to 50% of the time
  • Based in Scandinavia

Nice to have

  • Experience with Salesforce CRM
  • Experience working with Rugby League teams in the region
  • Fluency in another language
  • 1 year+ working in a customer focused role

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