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Account Manager

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Tripadvisor

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Location:
Sweden , Gothenburg

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

Job Responsibility:

  • Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
  • Be the primary point of contact and build long-term relationships with customers
  • Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
  • Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
  • Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
  • Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
  • Ensure the support and training to use our tools
  • Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants

Requirements:

  • You are fluent in Swedish and English
  • additional languages are highly appreciated.
  • You have at least two years of experience in account management or a closely related role.
  • You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
  • You are confident and comfortable conducting negotiations and commercial conversations over the phone.
  • You have a strong understanding of revenue management–related topics and commercial performance levers.
  • You are analytical yet creative, able to propose tailored solutions that genuinely add value for customers.
  • You can quickly establish trust and build credible, long-term business relationships.
  • You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
  • You are adept at managing multiple projects simultaneously without losing focus or quality.

Nice to have:

  • You have experience within the Internet, digital, or tech sector.
  • You have a proven background in pitching and selling promotions, deals, or flash sales.
  • You are comfortable managing a high volume of activity, including 20–50 daily inbound and outbound calls.
  • You have experience handling large portfolios, managing between 300 and 800 accounts.
  • You thrive in fast-paced environments and remain organised under pressure.
What we offer:
  • An awesome team
  • A permanent contract
  • Flexible working environment
  • Competitive fixed salary and bonus
  • Transportation allowance to pay for your monthly metrocard
  • International teams and a multicultural environment spanning 10 offices across Europe
  • Highly inclusive working environment
  • Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
  • Continuous learning and development programs
  • Free access to the Calm app to help you build resilience wherever you are in your mental health journey
  • Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
  • Life & Disability Insurance at no cost to the employee
  • Attractive pension plans
  • Amazing offices with dining, a coffee point on each floor, and leisure area (in Stockholm)
  • Team building events

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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