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We’re hiring an Account Manager to own and grow a portfolio of enterprise customers. In this role, you’ll serve as a trusted advisor to senior marketing leaders, ensuring BrightEdge delivers ongoing, quantifiable value and remains a critical part of their digital strategy. This is a quota-carrying role for someone who thrives in executive conversations, understands how to prove ROI, and takes pride in retaining and expanding long-term customer relationships.
Job Responsibility:
Owning a book of business consisting of enterprise and mid-market BrightEdge customers, acting as their primary commercial point of contact
Leading executive-level conversations with VP- and C-level marketing leaders to demonstrate value, align on outcomes, and secure renewals
Proactively managing the full account lifecycle, including renewals, upsells, and expansion opportunities, including multi-threading and hunting within your accounts
Translating BrightEdge performance data into compelling narratives and presentations that clearly show ROI and business impact
Partnering closely with Customer Success Managers to drive adoption, performance, and long-term customer health
Consistently forecasting, managing, and closing against a monthly retention and expansion quota
Requirements:
2+ years of closing experience in a quota-carrying SaaS Account Management or New Business role (MarTech experience strongly preferred)
Proven track record of meeting or exceeding revenue targets, ideally tied to MRR, renewals, or expansion
Comfort leading strategic conversations with senior executives and influencing stakeholders at multiple levels
Strong presentation and storytelling skills, with the ability to translate data into clear business value
Experience managing a sales cycle end-to-end using a CRM (Salesforce preferred)
Excellent written and verbal communication skills, with strong organization and time-management abilities
Bachelor’s degree required
What we offer:
Medical, dental, and vision insurance with multiple package options
15-23 days PTO depending on tenure plus 10 paid holidays
Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
Discounted gym membership and fitness benefits
No or low cost therapy and professional coaching sessions through Spring Health
4-6 weeks fully paid parental leave
Pet wellness and insurance plans to keep your furry family healthy